Mitre Oak Ltd, Units 6-9, Guinness Park Farm, Leigh Sinton, Malvern, Worcestershire, WR13 5EQ
This privacy notice tells you about the information we collect from you when you use our website. In collecting this information, we are acting as a data controller and, by law, we are required to provide you with information about us, about why and how we use your data, and about the rights you have over your data.
Who are we?
We are Mitre Oak Ltd. Our address is Unit 4, Open Barn Business Centre, Main Road, Kempsey, Worcester, WR5 3LW. You can contact us by post at the above address, by email at email@example.com or by telephone on +44 (0)1905 828139. We are not required to have a data protection officer, so any enquiries about our use of your personal data should be addressed to the contact details above.
When you use our website
When you submit an enquiry via our website
When you submit an enquiry via our website, we ask you for your name, contact telephone number and email address. We use this information to respond to your query, including providing you with any requested information about our products and services. We may also email you several times after your enquiry in order to follow up on your interest and ensure that we have answered your enquiry to your satisfaction. We will do this based on our legitimate interest in providing accurate information prior to a sale.Your enquiry is stored and processed as an email which is hosted by Microsoft within the European Economic Area (EEA). We do not use the information you provide to make any automated decisions that might affect you.We keep enquiry emails for one year, after which they are securely archived and kept for seven years, when we delete them.Your rights as a data subjectBy law, you can ask us what information we hold about you, and you can ask us to correct it if it is inaccurate. If we have asked for your consent to process your personal data, you may withdraw that consent at any time.If we are processing your personal data for reasons of consent or to fulfil a contract, you can ask us to give you a copy of the information in a machine-readable format so that you can transfer it to another provider.If we are processing your personal data for reasons of consent or legitimate interest, you can request that your data be erased. You have the right to ask us to stop using your information for a period of time if you believe we are not doing so lawfully.
Your right to complain
If you have a complaint about our use of your information, we would prefer you to contact us directly in the first instance so that we can address your complaint. However, you can also contact the Information Commissioner’s Office via their website at www.ico.org.uk/concerns or write to them at: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF